Tried to book a hotel in Phuket for * nights through Agoda and the payment is already d...
GetHuman-riricabl's customer service issue with Agoda from June 2018
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The issue in GetHuman-riricabl's own words
Tried to book a hotel in Phuket for * nights through Agoda and the payment is already deducted from my bank account. Already checked with the bank (CIMB) and the merchant (Molpay Sdn Bhd), both confirmed that the payment successfully go through, however, after the payment, the booking is cancelled and no charges has been taken by Agoda. Hoping to get a refund.
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