Dear Agoda,**I have a booking at Basel Generation Youth Hotel from **** to **** (* nigh...
GetHuman-jaredlai's customer service issue with Agoda from June 2018
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Dear Agoda,**I have a booking at Basel Generation Youth Hotel from **** to **** (* nights). I book it through agoda.com and my booking id is *********. However, my flight, easyjet **** is cancel due to a French air traffic control strike. **Since there is no way I can get to Basel now, I would like to cancel my booking and request a refund. I understand that I have booked a non refundable rate, but due to the strike I will already have to change my travel plan and loss a lot of money.**Thank you for your kind consideration. **Regards,*Jared
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Contact the hotel directly, they are more helpful then agoda
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