Yesterday afternoon I made a reservation at the Best Western Plus Garden suites and I w...

GetHuman-bonnievz's customer service issue with Agoda from June 2018

10 views | 38 similar | 0 following
Help with my Agoda issue
First: share to improve GetHuman-bonnievz's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-bonnievz's next move: talk to Agoda when they open.
Agoda's call center is closed now. We will send GetHuman-bonnievz a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-bonnievz may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman-bonnievz's own words
Yesterday afternoon I made a reservation at the Best Western Plus Garden suites and I was trying to check in June *nd and check out June *rd but unfortunately your computer made it for the *rd to the *th well I went in to Best Western that same day and that's when we found out that it was for the *rd and *th so this morning on the *rd I got online and I cancelled the reservation now that I'm sitting here on my phone looking for something and got on your site in logged in and seeing that I still had a reservation is now **:** p.m. on June *rd and yet I'm trying to figure out why the reservation is still active and not cancel like I had did online why do you guys have this option if you do not cancel when asked to cancel so I like my refund that and you will never have to worry about me using your site again thank you

GetHuman-bonnievz did not yet indicate what Agoda should do to make this right.

How GetHuman-bonnievz fixed the problem

We are waiting for GetHuman-bonnievz to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Agoda's attention and get better help faster. Tap below to get started.
Having Agoda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-bonnievz fixes it.
This email address isn't valid

Agoda

Customer service issue
Reported by GetHuman-bonnievz
Jun 4th, 2018 - 3 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 38 others
0 customers following this

Timeline

GetHuman-bonnievz started working on this issue
Jun 4th, 2018 5:55am

Paying Your Telecom Too Much?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies