I got an email from you about a promotion deal of $*** off, I wanted to see how much th...
GetHuman-kylliela's customer service issue with Agoda from July 2018
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I got an email from you about a promotion deal of $*** off, I wanted to see how much the fair field inn n suites would be so I went on your app and started to book it just to see the price at the end when I used the promotion. But at the end it didn't let me use the promotion it just booked the room and I was not trying to book it. And no promotion was even used. I then tryed to cancel it and I thought I did but that night at midnight I got charged $*** but I never used the room I never went to the fair field inn n suites. I go through you guys all the time but have never had this much trouble with something so I'm hoping it gets easier from here. All I really want is a refund since I never stayed and I never even wanted to book it. Thank you.
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