I had made a online booking (* rooms) through agoda. Booking Id...

GetHuman-rishari's customer service issue with Agoda from May 2018

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196 similar
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5 following
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The issue in GetHuman-rishari's own words
I had made a online booking (* rooms) through agoda. Booking Id - *********, *********.*But I card I used for the online booking is not valid (lost the card and disabled the same), and payments which are scheduled later will be unsuccessful. **I tried to call your helpdesk teams so that I can revise * update the correct card details since I don't see the option online. **Please let me know how can I correct the card details to be used for both the bookings **Also please arrange a call back since I failed to connect to your representative after calling *** ** **** ****.
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Agoda

Customer service issue
Reported by GetHuman-rishari
May 21st, 2018 - 6 mons ago
I have an issue with Agoda too
Fixed
Seen by 130 customers so far
Similar issue to 196 others
5 customers following this
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Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman-rishari started working on this issue
May 21st 2:06pm
GetHuman-rishari indicated the issue is not fixed yet.
May 21st 7:24pm
GetHuman-rishari confirmed the issue is fixed. Hooray!
May 23rd 12:48am