I stayed at waldorf hotel. After the first day there i got an unbearable itchying on my...

GetHuman687481's customer service issue with Agoda from May 2018

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The issue in GetHuman687481's own words
I stayed at waldorf hotel. After the first day there i got an unbearable itchying on my whole body so I ended up going to the urgent care where they told me i got scabbies. They put me into another room when the itchying occured but after the first day turned out This infection. I want a full refund. All my vacation is screwed up i m suffering from itchying all day and night cause this disease has been treated I ll be suffering like this another month as a symptom.. i m really upset and this hotel even accommodate homeless people which is simple wrong!
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Agoda

Customer service issue
Reported by GetHuman687481
May 15th, 2018 - 10 mons ago
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Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman687481 started working on this issue
May 15th, 2018 7:47pm