I booked for * night for * de luxe room at Jpark waterpark resort mactan, cebu for Apri...

GetHuman-lauvill's Overcharged for stay issue with Agoda from April 2018

7 views | 10000 similar | 0 following
Help with my Agoda issue
First: share to improve GetHuman-lauvill's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Agoda help.
Before contacting them, items GetHuman-lauvill may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman-lauvill's own words
I booked for * night for * de luxe room at Jpark waterpark resort mactan, cebu for April **, ****. I used my debit card and found out that I was charged double for the same room. There were * transactions deducted to my account of the same amount. As i checked-in at jpark on that day I was told that agoda only emailed them for * night * room only. They told me to contact agoda to get a refund for an overcharge of * night amounting to *,***.** Php. I have emailed agoda I got no reply for * days now. I contacted their customer service and my load credits gets used up waiting on queue. I need to talk to somebody to make sure I get that amount back because it is quite big and we are using it. thank you.

GetHuman-lauvill did not yet indicate what Agoda should do to make this right.

How GetHuman-lauvill fixed the problem

We are waiting for GetHuman-lauvill to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Agoda's attention and get better help faster. Tap below to get started.
Having Agoda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-lauvill fixes it.
This email address isn't valid


Overcharged for stay issue
Reported by GetHuman-lauvill
Apr 29th, 2018 - 5 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 10000 others
0 customers following this


GetHuman-lauvill started working on this issue
Apr 29th, 2018 4:20am

Moving? Set Up Services in 1 Call

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians