Hi, I have done my booking through my boss's Credit Card and I am travelling to the pro...

GetHuman633664's customer service issue with Agoda from April 2018

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The issue in GetHuman633664's own words
Hi, I have done my booking through my boss's Credit Card and I am travelling to the property with my family. In your confirmation details, its showing that "you must present the credit card used to make this booking and a valid photo ID with the same name. Failure to do so may result in the property requesting additional payment or your reservation not being honored. If you have submitted additional documentation for a third party booking or paid via a different payment method, please disregard the note above."**As the credit doesn't belong to me but booking has been confirmed then what do I do now? Can I present my Valid ID at the Hotel ? Will this work or is there any other option for an easy Check-In ?**Please reply at the earliest, awaiting for your reply. Thanks in advance .

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Agoda

Customer service issue
Reported by GetHuman633664
Apr 27th, 2018 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 526 others
0 customers following this

Timeline

GetHuman633664 started working on this issue
Apr 27th, 2018 7:51am

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