I cancelled my first booking as I mistakenly booked the wrong category of room. I booke...

GetHuman630508's Make a correction to a booking issue with Agoda from April 2018

19 views | 10000 similar | 0 following
Help with my Agoda issue
GetHuman630508's next move: talk to Agoda when they open.
Agoda's call center is closed now. We will send GetHuman630508 a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman630508's own words
I cancelled my first booking as I mistakenly booked the wrong category of room. I booked the Classic Double Bed by mistake and should have booked the Sea Breeze room.*I have since booked the Sea Breeze room and have received a new confirmation for this room. The second booking was done within five minutes of cancelling the first booking, as it was booked under the no cancellation policy I am concerned that I may be charged for both rooms.*Could this please be adjusted by Agoda or please advise me of my next step. *Cancelled booking ID: **********New booking ID: **********Hotel name: Hotel Indigo Seminyak Bali*Dates: **rd June -**th June ******Many Thanks*Keith Barrett *Member ID: ********

GetHuman630508 did not yet indicate what Agoda should do to make this right.

I have an issue with Agoda too
How GetHuman630508 fixed the problem

We are waiting for GetHuman630508 to fix the problem and share the solution with the rest of us customers.

Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Agoda customer problems.
How Do I Register My Hotel on Agoda?How Do I Cancel My Agoda Booking?How Do I Cancel My Agoda Booking?What Do I Do If I Did Not Receive My Booking Confirmation from Agoda?How Do I Find My Agoda Booking ID?
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
I booked an accommodation via agoda but mistakenly booked the wrong date. I immed...MY BOOKING ROOM IS NOT PREPARED. THEY SAID NEED TO CANCEL WITH AGODA FIRSTDear Agoda Team**By mistakenly I booked two extra rooms at Kolkata *So. Please ca...Booking Thru Agoda booking **********, Jan ** to **, ****, for *pax.**I have mist...I booked a hotel room via Agoda on July **,****. The first time I clicked on Book...I have cancelled my booking because of mistakenly booked wrong date. I have booke...My room booking city is a bhopal *But i m booking agoda online room booking but i...I have check in africana hotel but mistakenly i booked wrong booking now i get...I booked a room through Agoda booking ID ********* booking ref * ********* for t...
Do you have a customer issue as well?
We can help you get Agoda's attention and get better help faster. Tap below to get started.
Having Agoda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman630508 fixes it.
This email address isn't valid

Agoda

Make a correction to a booking issue
Reported by GetHuman630508
Apr 26th, 2018 - 5 years ago
I have an issue with Agoda too
Not resolved
Seen by 19 customers so far
Similar issue to 10000 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID

Timeline

GetHuman630508 started working on this issue
Apr 26th, 2018 11:18am
GetHuman630508 indicated the issue is not fixed yet.
Apr 26th, 2018 11:11pm
GetHuman630508 indicated the issue is not fixed yet.
Apr 28th, 2018 12:34am
GetHuman630508 indicated the issue is not fixed yet.
Apr 28th, 2018 3:19am

Paying Too Much for Your Plan?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies