Aetna Customer FAQ

To change your primary care provider to Dr. Phillip Douglas Cochran, you can log into your Aetna account online. From there, navigate to 'Change Primary Care Physician' under the 'Health Records' section. You'll need to enter Dr. Cochran's provider ID number (7795370) in the appropriate space. The system will then guide you through the process to make the change. Remember, in some plans, changing your primary care provider might require a confirmation from your new doctor, so it's always a good idea to speak with them first. Allow some time for the change to be reflected in your account.