I am trying to cancel the Aeroplan reward for two tickets to Florida: booking reference...

GetHuman4432654's customer service issue with Aeroplan from March 2020

Help with my Aeroplan issue
The issue in GetHuman4432654's own words
I am trying to cancel the Aeroplan reward for two tickets to Florida: booking reference: QG*BBV for my wife, Sandra, and my self HW Ted Stuckless. The reward points were given to us by another card holder, Mrs. Dallas Miller (card *** *** ***) who is now incapacitated in hospital. I just want to cancel the trip and have the points returned to her card. IS THAT POSSIBLE?**My profile is correct but I am unable to get a pin to contact you guys. My postal code as registered in my account is : A*X *J** you ask for the numbers only followed by the * key. I have entered (on many attempts) **** and is told that the information is incorrect. Oh, btw, I know my street number and my telephone numbers which are all in my profile - still can't get any further.

GetHuman4432654 did not yet indicate what Aeroplan should do to make this right.

How GetHuman4432654 fixed the problem

We are waiting for GetHuman4432654 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Aeroplan's attention and get better help faster. Tap below to get started.
Having Aeroplan issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Aeroplan

Customer service issue
Reported by GetHuman4432654
Mar 6th, 2020 - a year ago
Fixed
Seen by 8 customers so far
Similar issue to 2392 others
0 customers following this
Items needed
Name on the account
Billing address
Email address on the account

Timeline

GetHuman4432654 started working on this issue
Mar 6th, 2020 8:48pm
GetHuman4432654 confirmed the issue is fixed. Hooray!
Mar 7th, 2020 10:56pm

Paying Too Much for TV?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies