Hi there! I was an aeroplan member for years with a good build up of aeroplan miles. I...
GetHuman-yestooea's customer service issue with Aeroplan from August 2018
Help with my Aeroplan issue
First: share to improve GetHuman-yestooea's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-yestooea's next move: talk to Aeroplan when they open.
Aeroplan's call center is closed now. We will send GetHuman-yestooea a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-yestooea may need:
Name on the ticket, Booking reference, Billing address, Email address on the account, and Frequent Flyer number (if applicable)
The issue in GetHuman-yestooea's own words
Hi there! I was an aeroplan member for years with a good build up of aeroplan miles. I then received a message that I must use the miles*points or within a year or lose it. I did not use them and no longer have my aeroplan card. I believe I had close to **,*** points. My name is Jeff Wilson and I live @ :* *** Rossdale Way SE*Medicine Hat, Alberta*T*B-*X**My question? Am I able to revalidate these points?*Thank you for your attention to this matter
GetHuman-yestooea did not yet indicate what Aeroplan should do to make this right.
I have an issue with Aeroplan too
How GetHuman-yestooea fixed the problem
We are waiting for GetHuman-yestooea to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.