Hello, My ** yr son bought himself some adidas shoes with his bday money, they were lik...

GetHuman3374799's Complaint issue with Adidas from August 2019

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Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman3374799's own words
Hello, My ** yr son bought himself some adidas shoes with his bday money, they were like $** at Macy's. He loves the way they look (dark red with black strips) and they fit great, but the black strips are melting*peeling off, almost like a sticker. He has worn them only for the month of June and July. We did go hiking the day before this happened. We hiked near a creek and his shoes did get wet. He did not hike through the water, more just a slip and wetness. The shoes dried in the sun after i rinsed them with the hose, I did not wash or scrub them, no soap, I did not put them into a wash machine. We were so disappointed, there was no warning to keep them dry. I have never had this happen to any other shoes. Id love to send in pictures. They look super scrappy and worn now. We would honestly have to black sharpie the logo strips back on. *Thank you for you help.

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Complaint issue
Reported by GetHuman3374799
Aug 5th, 2019 - 3 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 4557 others
0 customers following this


GetHuman3374799 started working on this issue
Aug 5th, 2019 10:11pm

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