Case ***********I returned a pair of defectice NMD sneakers and they were shipped to yo...
GetHuman1689217's customer service issue with Adidas from December 2018
Help with my Adidas issue
Next: our robot will wait on hold for GetHuman1689217 to get a Adidas rep on the line!
Always use the GetHuman Phone tocall Adidas. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1689217's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1689217 may need:
Order number, Billing address, Email address on the account, and Phone number on the account
The issue in GetHuman1689217's own words
Case ***********I returned a pair of defectice NMD sneakers and they were shipped to your facility on ******* from the label customet service provided. It is now ********* and I have still now recieved my electronic gift card that over ** customer service agents have told me that I should have already recieved. Everytime I speak with a rep, I get a new time frame and each one passes the buck. I an never afforded the oppurtunity to speak with a supervisor and am told that I have to call back. Each call consist of a lon wait time for the new agent to review case notes from previous rep. I then get the excuse that I am on the list and should receive following week. The week arrives and nothing. I call again and same thing over and over. This is has been on going to over * months and just want resolution to this to I can recieve my credit and move on. Customer service is absolutely horribe and procedures to ensure a reasonable producted refund. I will never recommend or shop with your company after this incident.
GetHuman1689217 did not yet indicate what Adidas should do to make this right.
I have an issue with Adidas too
How GetHuman1689217 fixed the problem
We are waiting for GetHuman1689217 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.