I bought my son a pair of adidas db**** argency sneakers in July from Adidas store in C...

GetHuman1684416's customer service issue with Adidas from December 2018

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The issue in GetHuman1684416's own words
I bought my son a pair of adidas db**** argency sneakers in July from Adidas store in Castle Rock, Co. He was not allowed to wear them till August for school. So it has only been * months and both shoes have a tear where the fabric attaches to the sole. I really feel they are defective and sad as he loves the Adidas brand. I have photos and the receipt. I know it is longer than the return policy but feel this is wrong that they tore in the same place so quickly. I feel a refund or store credit would be fair for what we paid. They were on sale and we paid **.**. I would be happy to send pics of what happened and the receipt. Wendy Rodgers
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Adidas

Customer service issue
Reported by GetHuman1684416
Dec 4th, 2018 - a mon ago
I have an issue with Adidas too
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Seen by 8 customers so far
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Timeline
GetHuman1684416 started working on this issue
Dec 4th, 2018 12:43am