I used a gift card to make purchases but when i tried to submit my order they charged t...

GetHuman-silasino's customer service issue with Adidas from September 2018

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The issue in GetHuman-silasino's own words
I used a gift card to make purchases but when i tried to submit my order they charged the card but did not move on to the next page to finish the order. meaning that no product was ordered, i wasn't given a chance to enter my shipping address even but i have checked the balance on the card and it was charged the amount of order.* I thought the problem was with the card so i used a second gift card and same problem occurred.* I have spent hours on hold and never spoke to an agent and i have tried the live chat but when i click on the icon it disappears and no chat window opens.
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Adidas

Customer service issue
Reported by GetHuman-silasino
Sep 21st, 2018 - 6 mons ago
I have an issue with Adidas too
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Seen by 6 customers so far
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Timeline
GetHuman-silasino started working on this issue
Sep 21st, 2018 5:11pm