I asked one of your staff to find me the unit I needed. BANG- a return email within a d...

GetHuman-fencehew's customer service issue with AcuRite from October 2020

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The issue in GetHuman-fencehew's own words
I asked one of your staff to find me the unit I needed. BANG- a return email within a day specifying the unit. Then, using her link, I ordered it. Credit card refused. Nope, sufficient funds, works elsewhere. So I decided to try again. A second unit was added to my cart. Nope, only want one. No obvious or intuitive way to change the number of units ordered. A phone number? Nope, you don't use'em. I really want this unit, but you've created something of a house of mirrors...

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AcuRite

Customer service issue
Reported by GetHuman-fencehew
Oct 6th, 2020 - 6 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 191 others
0 customers following this

Timeline

GetHuman-fencehew started working on this issue
Oct 6th, 2020 5:47pm