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AcuRite Customer FAQ

Top Answers & How-to Guides

What is AcuRite's Phone Number?

The question we are asked most often is about how to talk to AcuRite customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent AcuRite Customer Questions

How do I get Win cups for my wind gauge and change them?

To replace the wind cups on your gauge, you first need to purchase a new set of wind cups from AcuRite or an authorized retailer. Once you have the new cups, simply unscrew the old ones from the top of the anemometer arm and replace with the new ones. Make sure to line up the nuts and bolts correctly and screw them back in securely. Remember, the process may vary slightly depending on the specific model of your wind gauge, so be sure to review your product's user manual for specific instructions.
Asked Mar 25, 2024 7:13 PM

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Product Information

What products does AcuRite offer?

AcuRite provides a variety of products for weather monitoring, including weather stations, digital thermometers, hygrometers,...

What features are included in the AcuRite SmartHub?

The AcuRite SmartHub enhances weather tracking by connecting with various sensors to monitor temperature, humidity, wind speed,...

Where can I purchase AcuRite products?

AcuRite products can be found at various retailers, both online and traditional. Online options include Amazon, Walmart, Home...

Can I find replacement parts for AcuRite devices?

Replacement parts for AcuRite devices are indeed available, including sensors, power adapters, and display screens. It is...

Compatibility and Usage

Are AcuRite products compatible with smart home systems?

AcuRite products can connect with smart home systems, especially via the SmartHub, enabling remote monitoring and real-time...

Can I use AcuRite devices for indoor and outdoor purposes?

AcuRite devices serve both indoor and outdoor needs, featuring sensors for measuring temperature, humidity, wind speed, and...

Setup and Connection

How do I set up my AcuRite weather station?

Setting up an AcuRite weather station involves selecting a suitable location for the outdoor sensor, mounting it securely, and...

How do I connect my AcuRite device to Wi-Fi?

To connect an AcuRite device to Wi-Fi, power on the device and access its Wi-Fi menu to select your network. Enter your Wi-Fi...

How do I reset my AcuRite device?

Resetting an AcuRite device generally involves powering it on, finding the reset button, pressing it for five seconds, then...

Warranty and Support

What is the warranty policy for AcuRite products?

AcuRite products generally come with a one-year limited warranty covering defects in materials and workmanship for the original...

What kind of customer support does AcuRite provide?

AcuRite provides various customer support options, including an informative website with frequently asked questions, user...

Accuracy and Performance

What app can I use with my AcuRite devices?

AcuRite provides the AcuRite Access app, which is compatible with various AcuRite devices. This app allows users to track...

How accurate are AcuRite weather readings?

AcuRite weather readings are typically accurate, relying on advanced sensors and technology. Factors like model, sensor...

Troubleshooting and Maintenance

How can I troubleshoot my AcuRite sensor?

To troubleshoot an AcuRite sensor, start by verifying its distance from the main unit and ensuring battery power. Replace...

Is there a recommended maintenance routine for AcuRite products?

AcuRite products typically need minimal upkeep. Regularly check and replace batteries, clean sensors with a soft cloth, ensure...
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AcuRite issues reported to GetHuman

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