Unacceptable and incompetent installation practices by AT&T field technician. On Monday...

GetHuman-freddyin's customer service issue with AT&T from March 2021

Help with my AT&T issue
First: share to improve GetHuman-freddyin's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-freddyin may need:
Phone number, Account number, Account PIN, Account email, Service address, Name, and IMEI number
The issue in GetHuman-freddyin's own words
Unacceptable and incompetent installation practices by AT&T field technician. On Monday March **, ****, a field technician upset a $****,** paving job by removing pavers to run a cable underneath. Without requesting access to my property, this technician had his way with my paving job, lawn and back yard. Still today I have an expose cable running through my side lawn and yard, creating a tripping hazard, needless to say that my pavers were inadequately replaced which creates another tripping hazard for my family. Tomorrow is lawn maintenance day, and the wire is still in the way after three days.*I can assure you it won’t be in the way when my lawn gets done. I’ve been trying to reach a field Supervisor, but as you know, all call to AT&T gets routed overseas.*I guess tomorrow there will be no cable running on my lawn.

GetHuman-freddyin did not yet indicate what AT&T should do to make this right.

How GetHuman-freddyin fixed the problem

We are waiting for GetHuman-freddyin to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common AT&T customer problems.
How Do I Recover My At&t Password?How Do I Merge Multiple Accounts at At&t?How Do I Remove a Line from My At&t Account?How Do I Access My At&t Account?How Do I Get Device Support from At&t?
Do you have a customer issue as well?
We can help you get AT&T's attention and get better help faster. Tap below to get started.
Having AT&T issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

AT&T

Customer service issue
Reported by GetHuman-freddyin
Mar 17th, 2021 - 5 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 4671 others
0 customers following this

Timeline

GetHuman-freddyin started working on this issue
Mar 17th 6:41pm