At the end of last year, a friend sent me an iPhone device, but he sent me an ATT contr...

GetHuman2760949's Technical Support issue with AT&T from April 2019

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The issue in GetHuman2760949's own words
At the end of last year, a friend sent me an iPhone device, but he sent me an ATT contract machine, because this year I need to go to work in the field, I need to use the network of foreign operators, so I request to unlock My device, when I applied to unlock my device at the official website of att, I was prompted that my device might be stolen or lost, unable to request unlocking. Since I don't have an account with att, I can't log in to the official website to request to unlock for help. Unfortunately. My friend was unable to contact him for immigration abroad for some reason last year. I don't know how to contact ATT support by phone. So I request ATT online support to help me unlock the device so that my device can use the foreign carrier network, my device IMEI It is ***************, my name is Alex Eric and my contact email is *****@***.com.

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AT&T

Technical Support issue
Reported by GetHuman2760949
Apr 17th, 2019 - 2 years ago
Fixed
Seen by 6 customers so far
Similar issue to 7624 others
0 customers following this
Items needed
Phone number
Account number
Account PIN
Account email
Service address
Name
IMEI number

Timeline

GetHuman2760949 started working on this issue
Apr 17th, 2019 6:01am
GetHuman2760949 indicated the issue is not fixed yet.
Apr 17th, 2019 10:09am
GetHuman2760949 indicated the issue is not fixed yet.
Apr 17th, 2019 10:15am

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