I have spent * days, and about * hours, being switched from person to person, none of w...
GetHuman2319695's customer service issue with AT&T from February 2019
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The issue in GetHuman2319695's own words
reconnect phone which is on vacation hold ... I have spent * days, and about * hours, being switched from person to person, none of whom were able to do anything other than saying they would get me to the right person. All I wanted to do was switch my landline*analog phone from vacation hold to my regular service.**Not only were the people I spoke to unable to speak English clearly, but it seems, they don't know what an analog phone is. One person even insisted on sending a repair man to my home, which I tried to explain, wasn't needed. Obviously, when he arrived, he recognized he was not needed, but told me to contact AT&T to get service turned back on. *So, I here I am again, still not having my phone connected. THIS IS SO FRUSTRATING!!**I have voiced my anger on Facebook, and presently, someone from your social media is trying to resolve my problem. However, if this person is unsuccessful, I am hoping someone else in your department can.
They are idiots! never heard of analog. Keep getting people who say no record of my phone number or think it's a U verse phone
IWANT MY PHONE RECONNECTED
I have had phone for ** years and also have another phone which is U Verse and use AT&T internet
I have an issue with AT&T too
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