To whom it may concern,*My wife and I switched from Sprint to AT&T in December. I was p...
GetHuman2263565's customer service issue with AT&T from February 2019
11 views | 6109 similar | 0 following
Help with my AT&T issue
Next: our robot will wait on hold for GetHuman2263565 to get a AT&T rep on the line!
Always use the GetHuman Phone to call AT&T. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman2263565's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2263565 may need:
Phone number, Account number, Account PIN, Account email, Service address, Name, and IMEI number
The issue in GetHuman2263565's own words
To whom it may concern,*My wife and I switched from Sprint to AT&T in December. I was promised that I would have *** dollars of my bill covered, including every kind of charge. I have been diligently working with my AT&T representative, who was at first very helpful. I was trying to get my bill from Sprint and turn it in for the Visa gift card. My wife's still is in processing and says it's for an amount that is a fraction of what she owed. Mine still hasn't gone through. I tried uploading it again and it tells me I'm past my date although I've been working on it for months. The service is actually worse than Sprint, I was willing to deal with this issue because of the price of first net. I was also promised to have Watch ATT for free with my wife's account, however I was charged last month. I have never even written an email to a corporation before but I very disrespected and misled. I'm frustrated to the point where I want to cancel my phone service and internet service. I am giving you an opportunity to make this right before I start making others aware of your terrible business ethics. Please help me and make this right. **Robert Hall *Cell phone numbers********************** (Roxanne Hall) previously Wells
GetHuman2263565 did not yet indicate what AT&T should do to make this right.
I have an issue with AT&T too
How GetHuman2263565 fixed the problem
We are waiting for GetHuman2263565 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common AT&T customer problems.