I have had att for years. We have * cell.phones. I had * tablets. I ask them to remove...

GetHuman-amyminer's customer service issue with AT&T from January 2019

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The issue in GetHuman-amyminer's own words
Get the issue corrected. My son's cell phone reactivated. ... I have had att for years. We have * cell.phones. I had * tablets. I ask them to remove tablets. Took a year or longer to get removed. My son got a new phone from you. Sent because his other one broke. So with the insurance you sent him one in Sept ****. Now his phone has been deactivated. Saying stolen phone. I talked to a great lady today. But problem not solved. I am away and now I can't get a hold of my son. He can't even call out. I pray nothing happens. My daughter even called att too. Totally disgusted. I have been over charged for how long. Now this. I think I need to get a different service. We even have direct tv. And the internet *****. Constant problems.
It's not a stolen phone. Att sent this phone.
My son's phone activated. Correct the problem.
I pay every month. I have been a customer for over ** yrs I even have direct tv. Which *****.
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Att wireless
Customer service issue
Reported by GetHuman-amyminer
Jan 16th, 2019 - a mon ago
I have an issue with AT&T too
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Seen by 4 customers so far
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GetHuman-amyminer started working on this issue
Jan 16th 5:50am