Big Wolf Entertainment ******@***.com**Nov **, ****, *:** AM (* days ago)*to Bigwolfent...

GetHuman-bigwolfe's customer service issue with AT&T from December 2018

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The issue in GetHuman-bigwolfe's own words
Big Wolf Entertainment ******@***.com**Nov **, ****, *:** AM (* days ago)*to Bigwolfent**take not of the date i would like to cancel my home and internet***hello my name is Robert Rogers I started a live chat with one of your colleagues Wednesday of last week and I was transferred to a manager over the phone .I was put on hold and told and told I would be transfer to department take care of my issues I am having major issues with my dsl I am very tech savvy and tried everything,, dsl continues to buffer .. .. I have been a customer with your company for over ** years I am very dissatisfied with your services . I have home phone and dsl as well as wireless Servics, with your company .I pay you about $*** dollars a month my home phone hasn't worked in over * to * months I have been paying for a service I can't use ..I am seriously considering Cox Cable I feel my home phone and internet is to high. I could get TV, phone,and internet services for about $ **.** I have done my research. I don't feel appreciated as a customer , there for Iam considering using another Servics. The last live chat I had with customer service offered me a $ ** dollar credit for my trouble, again I have been a customer for over ** years or more ...I would also like to disconnect my wireless Servics with att wireless. My contact information for my home*dsl account is last * numbers in my social security number **** *My home phone number is *** *** **** my password to my account is wolf**** or wolf**** my email address is R*****@***.com home address is ** e **th pl n Tulsa Oklahoma ***** my wireless Cell Phone number is *** ***-****...thank you...

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AT&T

Customer service issue
Reported by GetHuman-bigwolfe
Dec 7th, 2018 - 3 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 4576 others
0 customers following this

Timeline

GetHuman-bigwolfe started working on this issue
Dec 7th, 2018 10:04pm

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