My *****@***.com email account has disappeared. I am getting this error message when I...

GetHuman1693469's customer service issue with AT&T from December 2018

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The issue in GetHuman1693469's own words
My *****@***.com email account has disappeared. I am getting this error message when I try to access it. I have been on the phone twice to someone in southeast asia to try to get it restored. I have many important emails which I need to get access to. They have not been able to restore my emails. Please tell me how I can get this restored! Error message: AT&T Service Suspension*Alert**AT&T Yahoo! services suspended*You no longer have access to your AT&T Yahoo! account *****@***.com because your AT&T Yahoo! Internet services have been suspended. If you want to continue using your AT&T Yahoo! ID *****@***.com, please call AT&T Customer Service to reactivate your AT&T Yahoo! service.**To reactivate AT&T Yahoo! Dial, call *-***-SBC-DIAL (*-***-***-****).*To reactivate AT&T Yahoo! DSL, call *-***-SBC-DSL* (*-***-***-****).*In case you forget your password, Yahoo! will help you. Take note of your Security Question, alternate email, date of birth and zip code. These fields will help you reset your password if you ever forget it.
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AT&T

Customer service issue
Reported by GetHuman1693469
Dec 5th, 2018 - 2 mons ago
I have an issue with AT&T too
Fixed
Seen by 10 customers so far
Similar issue to 4502 others
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Timeline
GetHuman1693469 started working on this issue
Dec 5th, 2018 7:29am
GetHuman1693469 indicated the issue is not fixed yet.
Dec 6th, 2018 6:58pm
GetHuman1693469 indicated the issue is not fixed yet.
Dec 6th, 2018 7:58pm
GetHuman1693469 shared this issue with friends on Facebook
Dec 6th, 2018 9:59pm