AT&T Fraud Issue: I ordered a new iphone XS to be delivered. FedEx says it was delivere...

GetHuman-premsim's customer service issue with AT&T from September 2018

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The issue in GetHuman-premsim's own words
AT&T Fraud Issue: I ordered a new iphone XS to be delivered. FedEx says it was delivered on Friday **** at *:** pm but there was no package. I did not sign for any package nor was there a sticker or any tag from Fedex. *Fedex Claim * ***********Conf ID * **-****************IMEI * ***-***-***-***-****Resolution Needed: *) New Iphone XS should be delivered to At&T store in Pasadena ** E Colorado Blvd, Pasadena, CA *****. Payment for new phone should not start until I receive the new phone.
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AT&T

Customer service issue
Reported by GetHuman-premsim
Sep 24th, 2018 - 2 mons ago
I have an issue with AT&T too
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GetHuman-premsim started working on this issue
Sep 24th 3:37pm