Okay so I wanted to make a make a payment arrangement and I talked to the customer serv...

GetHuman967197's customer service issue with AT&T from August 2018

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The issue in GetHuman967197's own words
Okay so I wanted to make a make a payment arrangement and I talked to the customer service and the lady said that she couldn't do nothing about it because it was suspended the lady who signed me up for the services didn't tell me that if you get your service suspended you have to pay the whole amount and because I couldn't pay the whole amount now they're going to charge me $*** which is ridiculous and then your customer service wants to hang up on me and tell me that well that's not our problem you can't pay your bill which is really rude because your people shouldn't be talking to customers like that and all I all I was asking for is a *-day extension because I don't get paid till the *st and they want to sit there and hang up on me and my face
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AT&T

Customer service issue
Reported by GetHuman967197
Aug 8th, 2018 - a yr ago
I have an issue with AT&T too
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Seen by 6 customers so far
Similar issue to 2143 others
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Timeline
GetHuman967197 started working on this issue
Aug 8th, 2018 5:45pm