Okay so I wanted to make a make a payment arrangement and I talked to the customer serv...

GetHuman967197's customer service issue with AT&T from August 2018

2143 similar
0 following
Help with my AT&T issue
First: share to improve GetHuman967197's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman967197 to get a AT&T rep on the line!
Always use the GetHuman Phone tocall AT&T. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman967197's own words
Okay so I wanted to make a make a payment arrangement and I talked to the customer service and the lady said that she couldn't do nothing about it because it was suspended the lady who signed me up for the services didn't tell me that if you get your service suspended you have to pay the whole amount and because I couldn't pay the whole amount now they're going to charge me $*** which is ridiculous and then your customer service wants to hang up on me and tell me that well that's not our problem you can't pay your bill which is really rude because your people shouldn't be talking to customers like that and all I all I was asking for is a *-day extension because I don't get paid till the *st and they want to sit there and hang up on me and my face
GetHuman967197 did not yet indicate what AT&T should do to make this right.
I have an issue with AT&T too
How GetHuman967197 fixed the problem
We are waiting for GetHuman967197 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get AT&T's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having AT&T issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman967197 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman967197
Aug 8th, 2018 - a yr ago
I have an issue with AT&T too
Not resolved
Seen by 6 customers so far
Similar issue to 2143 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Phone number
Account number
Account PIN
Account email
Service address
IMEI number
GetHuman967197 started working on this issue
Aug 8th, 2018 5:45pm