WebGoogle*GmailCalendarmore **Downloads*Sent Mail**Search**:** am*me*Fwd:*Original Mess...

GetHuman918267's customer service issue with AT&T from July 2018

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The issue in GetHuman918267's own words
WebGoogle*GmailCalendarmore **Downloads*Sent Mail**Search**:** am*me*Fwd:*Original Message Subject: Fwd: From: Deanna Rhodes ******@***.com* Sent: Thursday, July **, ****, *:** AM To: *****@***.com CC: Original Message**:** am*me*Fwd: How do I contact DIRECTV?*Original Message Subject: How do I contact DIRECTV? From: Deanna Rhodes ******@***.com* Sent: Thursday, July **, ****, *:** AM To: *****@***.com CC: https:****:** am*me*Fwd:*Original Message Subject: From: Deanna Rhodes ******@***.com* Sent: Wednesday, July **, ****, **:** PM To: *****@***.com CC:**:** am*me*How do I contact DIRECTV?*https:**support.directv.com*our-company***** My name is Deanna Rhodes, cancelled acct* ********* Attached are all of my notes, starting ********* to now. With a total of ** phone calls, * live chats*Yesterday*me*(no subject)*Inbox*Yesterday*me*(no subject)*Inbox*Yesterday*me*(no subject)*Inbox*Yesterday***-I, me **T axSeasoni sHereResolveYourTaxBurdenNow*Inbox*Remove me Sent from my iPhone On Jul **, ****, at **:** AM, **-IRSD ebt R elie f.. *FROM@cmtv.neereiliv.org.uk* wrote:*Yesterday*me*unsubscribe*iOS Mail sent this email to unsubscribe from the message “Brothers...You Can't Live With 'Em, Can't Live Without 'Em! ”.*Yesterday*me*Unsubscribe*iOS Mail sent this email to unsubscribe from the message “** Summer Savings! Any Magazine, Just $*”.*Yesterday*me*(no subject)*iOS Mail sent this email to unsubscribe from the message “Immediate Action Required”.*Yesterday*me*(no subject)*Inbox*Tuesday*me*(no subject)*Inbox*Tuesday*me*(no subject)*Inbox*Tuesday*me*(no subject)*Inbox*Tuesday*me*(no subject)*Inbox*Tuesday*me*(no subject)*Inbox*Tuesday*me*(no subject)*Inbox*Tuesday*me*(no subject)*Inbox*Tuesday*me*Unsubscribe*iOS Mail sent this email to unsubscribe from the message “**What a sun-sational deal: $** off**”.******@***.com*Fwd: How do I contact DIRECTV?*D*Deanna Rhodes*to *****@***.com*** minutes agoDetails***-------- Original Message --------*Subject: How do I contact DIRECTV?*From**My name is Deanna Rhodes, cancelled acct* **********Attached are all of my notes, starting ********* to now. With a total of ** phone calls, * live chats with AT&T and this email.*I had never had Directv prior to this, so when "I" was called to set appt for installation and signed the paper I thought that was what was supposed to happen because the sales rep at AT&T obviously put my info in, in order to start the service. As soon as I saw my online bill, and the charges that was way "more" then what sales rep and I discussed and I agreed to, I started trying to get this resolved.*It wasn't until my conversation on ******* at *:** pm that the sales rep didn't succeed properly with the deal*plan I had agreed to.*I don't feel it fair that I have to pay a early deactivation fee, when what I had agreed to and wanted wasn't what I got, at no fault of my own, and tried numerous times to rectify. I have no problem paying what I agreed to which was, * time $** activation fee, $** for first month and $** a month every month after that.*Please help me with this. *My contact info is *Email...*****@***.com*Phone * ***-***-*****Thank u**Deanna Rhodes

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AT&T

Customer service issue
Reported by GetHuman918267
Jul 26th, 2018 - 3 years ago
Fixed
Seen by 5 customers so far
Similar issue to 1818 others
0 customers following this
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Timeline

GetHuman918267 started working on this issue
Jul 26th, 2018 7:19am
GetHuman918267 indicated the issue is not fixed yet.
Jul 26th, 2018 11:58am
GetHuman918267 confirmed the issue is fixed. Hooray!
Jul 27th, 2018 5:02pm

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