In the pass I had lots of problems with att and to resolved it I had to go to corporate...

GetHuman-ritterbe's customer service issue with AT&T from May 2018

18 views | 204 similar | 0 following
Help with my AT&T issue
Next: our robot will wait on hold for GetHuman-ritterbe to get a AT&T rep on the line!
Always use the GetHuman Phone to call AT&T. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman-ritterbe's own words
In the pass I had lots of problems with att and to resolved it I had to go to corporate office and took about two months to resolve issues like things they did to my account without my permission. My internet promotion is about to expire on may **, I have the word of att that my internet which is not the fastest one will stay at a lower rate, now they want to go higher to **.** a month which I think is not fair not after all what I have gone through with them. Now I am paying **.**, they took away my fastest internet that they promised when I had all those problems and it did not matter that I talked to them. If I go with another provider it will be worst, and probably will have more problems. I now have also my wireless with them too. I am a customer with att for more than ** years, and with an immaculate credit record paying my bills on time and ahead of time. The only solution they offer today was combined both wireless and internet and saving me only five dollars, when they did this before without my permission I had a lot of problems.

GetHuman-ritterbe did not yet indicate what AT&T should do to make this right.

How GetHuman-ritterbe fixed the problem

We are waiting for GetHuman-ritterbe to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common AT&T customer problems.
How Do I Forward My Landline Phone to My At&t Cell Phone?How Do I Enroll in Autopay on At&t?How Do I Unlock My At&t Sim Card?How Can I Change My At&t Plan?How Can I Pay My At&t Bill Online?
Do you have a customer issue as well?
We can help you get AT&T's attention and get better help faster. Tap below to get started.
Having AT&T issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-ritterbe fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-ritterbe
May 21st, 2018 - 5 years ago
Seen by 18 customers so far
Similar issue to 204 others
0 customers following this
Items needed
Phone number
Account number
Account PIN
Account email
Service address
IMEI number


GetHuman-ritterbe started working on this issue
May 21st, 2018 2:58pm
GetHuman-ritterbe indicated the issue is not fixed yet.
May 22nd, 2018 3:36am

Paying Too Much for Internet?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies