I bought a used phone on OfferUp. According to the person i purchased it from, it was o...

GetHuman-rbriggsp's Complaint issue with AT&T Wireless from November 2019

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The issue in GetHuman-rbriggsp's own words
I bought a used phone on OfferUp. According to the person i purchased it from, it was on a B*G* promotion and was free and clear of financial obligations. That was verified to me by AT&T. The phone is locked and because your customer owes on another device, you are refusing to give me an unlock code. THIS PHONE HAS NO FINANCIAL OBLIGATIONS. I AM NOT THE ONE WHO OWES YOU MONEY. I want the unlock code to this phone or I will contact the Attorney Generals office and file a complaint based on the legislation passed that you cannot hold a clear phone "hostage" by refusing an unlock code to a consumer. **IMEI: ***************

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AT&T Wireless

Complaint issue
Reported by GetHuman-rbriggsp
Nov 21st, 2019 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 1553 others
0 customers following this

Timeline

GetHuman-rbriggsp started working on this issue
Nov 21st, 2019 5:38pm

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