I have thus far spoken to TWO agents for over an hour each. Both assured me everything...

GetHuman1710326's customer service issue with AT&T Wireless from December 2018

3 views
 | 
2411 similar
 | 
0 following
Help with my AT&T Wireless issue
Next: our robot will wait on hold for GetHuman1710326 to get a AT&T Wireless rep on the line!
Always use the GetHuman Phone tocall AT&T Wireless. We wait on hold and get a rep on the line for you faster and for free!
GetHuman1710326's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (5 mons ago)
First: share to improve GetHuman1710326's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1710326 may need:
Account name, Account number, Account phone number, Account email address, Account service address, and Account PIN
Top Tip from another customer
If you believe you have been overcharged on your billing please review the previous months bill and the new bill to compare where the charges may have come from. A small increase may be a result of an change in taxes in your area.
The issue in GetHuman1710326's own words
I have thus far spoken to TWO agents for over an hour each. Both assured me everything wa taken care of. I have long distance and they were charging me anyway. Very frustrating because today I got notice att is about to bill me for the overcharge. She said it was taken care off. It’s a LOT of money and I am a teacher. Hundreds of dollars. I don’t know why they keep saying it’s taken care of and ITS NOT. Very upset.
GetHuman1710326 did not yet indicate what AT&T Wireless should do to make this right.
I have an issue with AT&T Wireless too
How GetHuman1710326 fixed the problem
We are waiting for GetHuman1710326 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get AT&T Wireless's attention and get better help faster. Tap below to get started.
Having AT&T Wireless issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1710326 fixes it.
This email address isn't valid

AT&T Wireless

Customer service issue
Reported by GetHuman1710326
Dec 7th, 2018 - 5 mons ago
I have an issue with AT&T Wireless too
Not resolved
Seen by 3 customers so far
Similar issue to 2411 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1710326 started working on this issue
Dec 7th, 2018 3:43pm