My name is Rachel Huerta I'm calling about my son's phone is prepaid phone four to five...

GetHuman1650898's customer service issue with AT&T Wireless from November 2018

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The issue in GetHuman1650898's own words
My name is Rachel Huerta I'm calling about my son's phone is prepaid phone four to five ***-**** and I'm calling in regards to it was supposed to be charged $** for this month's service and not even a minute later it had charged me another $** so now he has $*** on his account I had checked with my bank and both payments of $** had been taken out of my account already now what I would like is for this month payment to be paid and for the remaining $** to be put back on my debit card I'm unsure why thus happened but as I had stated I only wish to pay * payment. * my cell phone number that you can reach me at is *** *** **** email cherrybobber****
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AT&T Wireless

Customer service issue
Reported by GetHuman1650898
Nov 29th, 2018 - 9 mons ago
I have an issue with AT&T Wireless too
Not resolved
Seen by 4 customers so far
Similar issue to 2305 others
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GetHuman1650898 started working on this issue
Nov 29th, 2018 3:23am