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Account name, Account number, Account phone number, Account email address, Account service address, and Account PIN
The issue in GetHuman-flwrfun's own words
Yes I was given an employee number from the employee herself in order for me to contact her. She also gave me a number to call so that I could speak to either her or someone in her department. I called the number and was told by an agent that there was no way that I could contact her via her employee number. She was from customer retention. I even asked if there were some way I could email her too let her know that I wanted to get in touch with her. She said that I could contact her via her employee number. I asked to talk to management but he refused to put me through assuring me that they wouldn’t give me a way to contact her either. The employee was amazing and went out of her way to correct a problem that had been an ongoing mess for over a month. How can I email her?
GetHuman-flwrfun did not yet indicate what AT&T Wireless should do to make this right.
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