I have wireless cell phone service with A T & T. I put a metal roof on my house recent...

GetHuman-brewerw's customer service issue with AT&T Wireless from August 2018

Help with my AT&T Wireless issue
The issue in GetHuman-brewerw's own words
I have wireless cell phone service with A T & T. I put a metal roof on my house recently and since then I have to go outside (on the Northeast side) of my house to have phone service. If I have a medical emergency, being able to go outside might not be possible. My son has wireless cell phone service with US Cellular and has service inside my house. Why is this possible with US Cellular and not with A T & T? I've checked and your tower is just * or * miles Northeast of my house. I have also checked with others who have their wireless service with A T & T who have these same issues. Can you not provide equal service with US Cellular?
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AT&T Wireless

Customer service issue
Reported by GetHuman-brewerw
Aug 27th, 2018 - 3 mons ago
I have an issue with AT&T Wireless too
Fixed
Seen by 15 customers so far
Similar issue to 1403 others
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Timeline
GetHuman-brewerw started working on this issue
Aug 27th 3:04pm
GetHuman-brewerw indicated the issue is not fixed yet.
Aug 27th 6:42pm
GetHuman-brewerw indicated the issue is not fixed yet.
Aug 28th 3:01pm
GetHuman-brewerw indicated the issue is not fixed yet.
Aug 30th 7:33pm