I currently have four lines on my AT&T account (* iPhones & * iPads). I have been havi...

GetHuman-hmcmilla's customer service issue with AT&T Wireless from June 2018

2 views
 | 
529 similar
 | 
0 following
Help with my AT&T Wireless issue
First: share to improve GetHuman-hmcmilla's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-hmcmilla to get a AT&T Wireless rep on the line!
Always use the GetHuman Phone tocall AT&T Wireless. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-hmcmilla may need:
Account name, Account number, Account phone number, Account email address, Account service address, and Account PIN
The issue in GetHuman-hmcmilla's own words
I currently have four lines on my AT&T account (* iPhones & * iPads). I have been having the following problems:**. I have never received the discount for my DIRECTV NOW service and HBO, so I've been paying full price for over a year when I originally signed up HBO was free and the DRIECTV Now was only $**. **. I can't enroll in the Data Perks. It states that my account "has to be in good standing and be enrolled in text messaging". It is. **. I am about to deploy and tried to unlock the iPad I bought (certified refurbished) last week. The IMEI number "doesn't belong to the AT&T network" so it can't be unlocked. *Any help you could give me would be great.
GetHuman-hmcmilla did not yet indicate what AT&T Wireless should do to make this right.
I have an issue with AT&T Wireless too
How GetHuman-hmcmilla fixed the problem
We are waiting for GetHuman-hmcmilla to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common AT&T Wireless customer problems.
How Do I Report a Problem with My Bill to At&t Wireless?How do I report an outage to AT&T Wireless?
Do you have a customer issue as well?
We can help you get AT&T Wireless's attention and get better help faster. Tap below to get started.
Having AT&T Wireless issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-hmcmilla fixes it.
This email address isn't valid

AT&T Wireless

Customer service issue
Reported by GetHuman-hmcmilla
Jun 15th, 2018 - a yr ago
I have an issue with AT&T Wireless too
Not resolved
Seen by 2 customers so far
Similar issue to 529 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-hmcmilla started working on this issue
Jun 15th, 2018 3:12pm