GetHuman-nsparks's customer service issue with AT&T Wireless from June 2018
Help with my AT&T Wireless issue
The issue in GetHuman-nsparks's own words
Use cell phone ... I recently moved to an area that is supposed to get good wireless coverage with at&t. But the area doesn't. My neighbors told me at&t doesn't work here for them. I purchased new phones a few months ago but can't talk on them at home due to numerous dropped calls . I have issues using data also. Since the map shows we are supposed to have service I will have to use a different carrier and have no use for the phones I am still paying on. I chatted with an at&t agent a few days ago who asked me to power my phone down but wasn't able to chat with the the agent anymore. We have to go outside and up a hill to have service to talk on the phone. I have elderly parents that require my attention and I have grandkids here with me so its extremely important to get this resolved asap.
How critical it is for my families safety to have service.
YesTake back phone without penalty.
I pay them for dependable service.
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