no discounts readily apparent - lower my phone bill - our bill recently went up $***month

GetHuman611378's customer service issue with AT&T Wireless from April 2018

Help with my AT&T Wireless issue
The issue in GetHuman611378's own words
lower my phone bill ... no discounts readily apparent
our bill recently went up $***month
for you to reward a long-time customer with smaller bills
I have an issue with AT&T Wireless too
How GetHuman611378 fixed the problem
calling the MAIN AT&T number, and saying "retention" when asked what you're calling about.
Please help with my AT&T Wireless issue
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AT&T Wireless

AT&T website
Customer service issue
Reported by GetHuman611378
Apr 19th, 2018 - 5 mons ago
I have an issue with AT&T Wireless too
Fixed
GetHuman611378 shared how to fix
Seen by 2 customers so far
Similar issue to 1653 others
0 customers following this
Items needed
Account name
Account number
Account phone number
Account email address
Account service address
Account PIN
Timeline
GetHuman611378 started working on this issue
Apr 19th 2:55pm
GetHuman611378 confirmed the issue is fixed. Hooray!
Apr 19th 4:07pm