ATT Uverse TV is not working. Box will not restart.

GetHuman4357701's Device Support issue with AT&T U-Verse from February 2020

Help with my AT&T U-Verse issue
The issue in GetHuman4357701's own words
The problem: ATT Uverse TV is not working. Box will not restart.
GetHuman4357701 did not yet indicate what AT&T U-Verse should do to make this right.
How GetHuman4357701 fixed the problem
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AT&T U-Verse

Device Support issue
Reported by GetHuman4357701
Feb 13th, 2020 - 2 mos ago
Fixed
Seen by 2 customers so far
Similar issue to 832 others
0 customers following this
Items needed
Name on the account
Phone number
Email address
Account PIN
Service address
Timeline
GetHuman4357701 started working on this issue
Feb 13th 7:21pm
GetHuman4357701 confirmed the issue is fixed. Hooray!
Feb 14th 12:06am