Over the past * days I have been in contact with AT&T *x to change my u*** to u***. Ea...

GetHuman1602296's customer service issue with AT&T U-Verse from November 2018

7 views
 | 
1683 similar
 | 
0 following
Help with my AT&T U-Verse issue
Next: our robot will wait on hold for GetHuman1602296 to get a AT&T U-Verse rep on the line!
Always use the GetHuman Phone tocall AT&T U-Verse. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1602296's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1602296 may need:
Name on the account, Phone number, Email address, Account PIN, and Service address
The issue in GetHuman1602296's own words
Over the past * days I have been in contact with AT&T *x to change my u*** to u***. Each time I was told by the at&t person that they took care of it and I was all set up for u***. Unfortunately, I am still listed as having u*** & still being billed for it.*I want it changed now. I want the promotional packaged I supposedly got a few days ago--phone, internet & tv for $***, back dated to ***** when I was told the original change was made.
GetHuman1602296 did not yet indicate what AT&T U-Verse should do to make this right.
I have an issue with AT&T U-Verse too
How GetHuman1602296 fixed the problem
We are waiting for GetHuman1602296 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get AT&T U-Verse's attention and get better help faster. Tap below to get started.
Having AT&T U-Verse issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1602296 fixes it.
This email address isn't valid

AT&T U-Verse

Customer service issue
Reported by GetHuman1602296
Nov 27th, 2018 - 9 mons ago
I have an issue with AT&T U-Verse too
Not resolved
Seen by 7 customers so far
Similar issue to 1683 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1602296 started working on this issue
Nov 27th, 2018 8:55pm