I have a problem with reception. Signal gets lost every hour or more for at least * mi...

GetHuman844642's customer service issue with AT&T U-Verse from July 2018

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The issue in GetHuman844642's own words
I have a problem with reception. Signal gets lost every hour or more for at least * minutes then service is restored by itself. I have dealt with this for three weeks and many phone calls to tech support with no results. I was told today, finally, that a technician will have to come to the house to fix it but would not be able to do so for another ** days. This is totally unacceptable. I have waited * weeks until this and am ready to cancel and switch to another cable provider unless this problem is resolved* I expect to have this problem resolved quickly. Please see that an appointment be available in the next * days to resolve this problem. I will not wait for another ** days .. I have been a att customer for ** years and expect better service to a loyal customer.
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AT&T U-Verse

Customer service issue
Reported by GetHuman844642
Jul 3rd, 2018 - a yr ago
I have an issue with AT&T U-Verse too
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Seen by 2 customers so far
Similar issue to 568 others
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Timeline
GetHuman844642 started working on this issue
Jul 3rd, 2018 2:29am