Connection lost on U-verse

GetHuman634040's customer service issue with AT&T U-Verse from April 2018

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Help with my AT&T U-Verse issue
Before contacting them, items GetHuman634040 may need:
Name on the account, Phone number, Email address, Account PIN, and Service address
GetHuman634040's next move: have a AT&T U-Verse rep call.
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The issue and preferred resolution, in GetHuman634040's own words:
The problem I ran into: Connection lost on U-verse
I trust that AT&T U-Verse will make this right and come up with a resolution that is fair.
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AT&T U-Verse

Customer service issue
Reported by GetHuman634040
Apr 27th, 2018 - 3 mons ago
I have an issue with AT&T U-Verse too
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GetHuman634040 started working on this issue
Apr 27th 1:23pm