They wouldn't download - Watch Netflix and Hulu - I can't watch my favorite shows.

GetHuman601047's customer service issue with AT&T U-Verse from April 2018

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Help with my AT&T U-Verse issue
Before contacting them, items GetHuman601047 may need:
Name on the account, Phone number, Email address, Account PIN, and Service address
GetHuman601047's next move: have a AT&T U-Verse rep call.
Always use the GetHuman Phone tocall AT&T U-Verse. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman601047's own words:
Watch Netflix and Hulu ... They wouldn't download
I can't watch my favorite shows.
To reboot my universe and Wi-Fi
Help with my AT&T U-Verse issue
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AT&T U-Verse

Customer service issue
Reported by GetHuman601047
Apr 16th, 2018 - 3 mons ago
I have an issue with AT&T U-Verse too
Not resolved
Seen by 9 customers so far
Similar issue to 703 others
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Timeline
GetHuman601047 started working on this issue
Apr 16th 7:39pm