Direct pay discontinued by me because more money was taken out several months ago than...

GetHuman624754's customer service issue with ADT from April 2018

Help with my ADT issue
The issue in GetHuman624754's own words
I was trying to do something, and ran into a problem.
Direct pay discontinued by me because more money was taken out several months ago than I was told I had to pay. Please stop trying to pay my bill through direct Pay. I am paying my bill monthly by calling in my payment.
GetHuman624754 did not yet indicate what ADT should do to make this right.
I have an issue with ADT too
How GetHuman624754 fixed the problem
Called and discontinued direct pay
Please help with my ADT issue
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ADT

Customer service issue
Reported by GetHuman624754
Apr 24th, 2018 - 5 mons ago
I have an issue with ADT too
Fixed
Seen by 5 customers so far
Similar issue to 216 others
0 customers following this
Items needed
Name
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Account number
Phone number on account
Date of birth
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Timeline
GetHuman624754 started working on this issue
Apr 24th 3:21pm
GetHuman624754 confirmed the issue is fixed. Hooray!
Apr 25th 12:52am