My daughter got a battery put in her car last year by AAA and the battery has the AAA s...

GetHuman-jositawa's customer service issue with AAA from January 2019

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The issue in GetHuman-jositawa's own words
My daughter got a battery put in her car last year by AAA and the battery has the AAA sign on it saying it was a three-year free replacement. Her battery was dead and she called AAA and they claimed they had no record of changing the battery. I know that AAA should have record of this because you guys are supposed to keep that on file. The way we see it is the AAA was just trying to make more money and it is a shame to do that to your customers. My daughter had to go and purchase a battery and we would like to be reimbursed because it should have been free according to your battery that you installed.**Josita Walker****-***-****
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AAA

Customer service issue
Reported by GetHuman-jositawa
Jan 14th, 2019 - a mon ago
I have an issue with AAA too
Not resolved
Seen by 4 customers so far
Similar issue to 926 others
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Timeline
GetHuman-jositawa started working on this issue
Jan 14th 7:29pm