In wanting to inform AAA auto insurance of a current member who commits auto insurance...

GetHuman1263516's customer service issue with AAA from October 2018

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The issue in GetHuman1263516's own words
In wanting to inform AAA auto insurance of a current member who commits auto insurance fraud. I was her friend or so I thought she willingly & most eagerly offered to add my vehicle to her policy with State Farm stating it woukd be cheaper then my current auto ins better coverage & because she don't drive in the winterr as we reside in Northern Mi the winters bring bad road conditions!! We paid her monthly she did provide us a proof of insurance and not knowing the Mi insurance laws until this horrible mess we are now currentny involded in we were unware that it wasnt even legal!! She is our neighbor we live in a small sub division of manufactured homes. Everyone Knows Everyone & Everyone Talks! We were the talk of the century she askef us to transport her, her grandson ,& grandsons fiance to Jackson Mi to pickup the fiance's child & her vehicle didn't have enough room so as neighbors & being friendly my husband and I did! What a tragic mistake we were in an auto accident thsnkfulky no other vehicles were involved my husband was chocking - My seat ( passenger) was ejected from the vehicle all air bags deployed, transported to hospital via EMS thankfully only I sustained injury we gave our proof of insurance to the officer got our accident report number & asked her Bonnie Rogers if there was towing on the auto policy as the van sustained other damage she said she wasnt sure but would like to wait until we returned home which we were approx * hrs from home as we were in Jackson Mi home was Rapid City Mi! Here * months later $**,*** in unpaid medical bills & the grace of state farm havibg integrity they had contacted me * months ago letting me know that it has been turned over to the investigative team members & a team manager has been in correspondence with me letting me know the hold up is that the once insured Bonnie Rogers who added our vehicle to her policy was not compling and they had been trying to get a recored statement from her and she been refusing this accident happened on March *th ****, I inquired on my medical bills on March ** in which I learned from a local ( traverse city Mi) agent that Ms Rogers hadnt been in touch with them and stated that the vehicle was used by her which wasn't true State Farm terminated our vehicle coverage that day which is understandable as it was money wasted every month anyway do to the Mi ins laws but your agency should know she's at this again using your agency to insure our neighbors vehicle which is as i know illegal this gentleman I'm sure isn't aware of the insurance he is paying her $*** * a month to her for and although his name is on the policy with hers the Chevy Avalanche is his and is a leased vehicle. I just wanted to inform your agency of this and her currently being not only being found to have misrepresented and fraudulently lied to state farm & it being investagtef by their corporate office but involved in a legal matter now with me and maybe your insurance company allows others to add vehicles to their policy that they do not own or operate and if so great but if not something should be done before this innocent man who beleives his leased vehicle is covered learns the hard way or god forbid a fatal accident occurred and he is inprisioned or sued for everything he doesn't have. If you are interested in looking into this the name the policy would be under is Bonnie Rogers who resides at **** Elm Brook Ct p.o. box * Rapid City Mi and the vehicle being leased by her neighbor she insured is a Chevy Avalanche,& she owns a Chevy Malibu,& a jeep Cherokee. Maybe this is legal being she added his name if so great but I just felt it necessary to inform your agency if it would help protect another innocent person thinking they are insured from going through what we are from MS Rogers also allowing us to believe we were " legally" insured and Not until several months of paying,& driving our vehicle carefree it took being involved in an accident to learn the true Mi ins laws and the true so called friendly neighbor that wouldn't comply with State Farm and took drastic measures and * months for State Farm to finally get the cooperation from Ms.Bonnie Rogers and the recorded statement they been trying to obtain since April. Even if this is legal your agency should be aware your insurung an individual who commited fraud. Thankyou for your time -sincerely desperate in Mi to advocate for others who may have a proof of ins but truly are not covered with insurance

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Customer service issue
Reported by GetHuman1263516
Oct 4th, 2018 - 4 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 611 others
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GetHuman1263516 started working on this issue
Oct 4th, 2018 6:11pm