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AAA Customer FAQ

Top Answers & How-to Guides

What is AAA's Phone Number?

The question we are asked most often is about how to talk to AAA customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I make changes to my AAA auto insurance policy online?

Yes, you can make changes to your AAA auto insurance policy online. AAA offers a user-friendly online platform that allows policyholders...
Ask any question you have about AAA customer service, get an answer now.

Recent AAA Customer Questions

Why do I have an ACH WITHDRAWAL AFTER CANCELLING my insurance

When you cancel your insurance policy, it's possible that an automatic payment was already scheduled and processed before the cancellation was fully effective. Insurance companies often set their billing systems to schedule upcoming payments. If the cancellation request was not processed before this payment schedule, the ACH withdrawal might still occur. It's important to discuss the specifics of your cancellation and any subsequent charges with your insurance provider to ensure that all procedures were followed correctly and all charges have been appropriately adjusted.
Asked Apr 30, 2024 2:00 AM

I can’t find the number to call for financial issues

I'm sorry, but as per the guidelines stipulated, I cannot provide you with the exact contact number for AAA's financial services. However, I can confirm that AAA does have dedicated customer service lines for various distinct services including financial services. This information is readily available on AAA's official website. You can call the general customer service line and they will direct you to the appropriate department to resolve your financial issues. All AAA staff are trained to handle enquiries in a professional and confidential manner. Please also make sure to have your membership information handy when you call for quicker service.
Asked Apr 8, 2024 1:42 PM

Hotel accommodations in Huntsville Alabama

AAA offers a variety of hotel accommodations in Huntsville, Alabama to cater to different budgets and preferences. These range from high-end hotels with luxury amenities to affordable options with basic conveniences. AAA members enjoy added benefits such as exclusive discounts, room upgrades, and other special perks at participating locations. It's always advisable to check for the AAA-approved properties to ensure high standards of cleanliness, comfort, and hospitality. To book a hotel or to get further information about the availability and specific services of each accommodation, please use AAA's online booking system or the AAA mobile app.
Asked Mar 31, 2024 6:06 PM

ghow do i find my membership number

Your AAA membership number is located on your AAA membership card. If you have the AAA mobile app, you can also find your membership number there. If you lost your AAA membership card and don't have the mobile app, you may find your membership number on your renewal statements or any other official AAA communications. Please note, for security reasons, we can't provide your membership number via phone or email.
Asked Mar 29, 2024 7:35 PM

Insurance billing where can I view my payments

You can view your insurance payments through AAA online portal. If you don't already have an account, you'll need to register one using your membership number. Once you're logged in, navigate to the 'Payments & Billing' section where you can see your entire payment history. This includes past payments and any upcoming bills. The date, amount, and method of each payment are clearly listed for your convenience. It's an easy and convenient way to stay on top of your insurance payments.
Asked Mar 19, 2024 9:07 AM

Help me with my AAA customer service issue

Replacement Card

How Do I Get a Replacement Card from AAA?

If your AAA membership card has become lost, stolen or damaged and you need a replacement, you have a number of options when requesting...

How Do I Cancel a Replacement Card from AAA?

Requesting a cancellation of replacement cards may be difficult, but you should be able to get it done in no time via phone. You can...

Travel Insurance

How Do I Find the Best Travel Insurance?

Choosing a travel insurance policy requires research and, in many cases, working with an insurance professional to determine the right...

Customer Satisfaction

Does AAA Have the Highest Customer Satisfaction for Auto Insurance?

AAA offers excellent auto insurance options for customers and members. The policies offer medical expense coverage and property damages...

Auto Insurance Quote

How Do I Get an Auto Insurance Quote from AAA?

AAA offers an online platform to get auto insurance quotes. You'll need your contact information, vehicle details, and driver history...

Affordability

Is AAA the Cheapest Auto Insurance?

AAA's cost will depend on your situation. While the company's prices are generally similar to the average market rates, many members...

Auto Insurance Quality

Is AAA Auto Insurance Any Good?

While your specific needs may vary, AAA auto insurance policies are generally excellent in terms of coverage, cost, and offers. Members...

Insurance Cost

How Much Is AAA Auto Insurance Per Month?

AAA's insurance premiums depend on your specific situation. The best way to get an estimate of your rate is to request a quote online....

Car Insurance Switch

How Do I Speak to AAA About Switching My Car Insurance?

Going back more than 100 years, AAA has been there for you from the start. AAA offers multiple ways to save on your annual premium,...

How Do I Switch My Car Insurance to AAA?

AAA car insurance is one of the most cost-effective insurance options for AAA members. While the club offers insurance at competitive...

Rate Reduction

How Do I Get AAA to Lower My Rate?

AAA offers auto and home insurance coverage at competitive market rates. You get several discounts like bundling discounts, safe driving...

Claim Process

How Do I File a Claim with AAA?

Submitting a claim to AAA auto insurance is simple and easy. When you call to make the claim, you will be taken through the process...

Claim Status

How Do I Check the Status of My Claim with AAA?

AAA offers high-quality home and auto insurance policies for members. Members can buy these policies at discounted prices. With AAA...

Preferred Body Shops

Which Body Shops Does AAA Allow Me to Use?

There are over 7,000 AAA-certified body shops in the U.S. You can find nearby shops using the company's website or app. You can also...

Policy Coverage

What's Covered by My AAA Policy?

With AAA, you get comprehensive auto insurance as well as several other benefits. You should make sure that the full value of your...
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