I am having issues verifying my phone number in the *** Rewards and *** Now apps.

GetHuman-rayceja's customer service issue with 7-Eleven from August 2019

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The issue in GetHuman-rayceja's own words
i need to verify my phone number on the *** Now app and the *** Rewards app. also, need to combine the points that had accrued when i was only using my phone number for in-store purchases. i believe it's around *** pts ... i cant verify my phone number on the app. it says that the number i enter is already in use on another account. what should i do?
i want to use my *** Now services!
simply by combining the points into my *** Rewards and linking my phone number to the apps
have been a customer for about ** years! i visit different locations each day!
tried all that i can try on my part. seems*like it should be a quick look and fixed*issue on your end. but it has been a couple of weeks and no progress:*
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7-Eleven

*** rewards and *** Now app
Customer service issue
Reported by GetHuman-rayceja
Aug 3rd, 2019 - 3 years ago
Not resolved
Seen by 2621 customers so far
Similar issue to 820 others
0 customers following this

Timeline

GetHuman-rayceja started working on this issue
Aug 3rd, 2019 11:45am
GetHuman-rayceja indicated the issue is not fixed yet.
Aug 4th, 2019 4:45pm
GetHuman-rayceja indicated the issue is not fixed yet.
Aug 6th, 2019 5:31pm
GetHuman-rayceja indicated the issue is not fixed yet.
Aug 6th, 2019 5:35pm
GetHuman-rayceja indicated the issue is not fixed yet.
Aug 6th, 2019 5:35pm

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