How to Report an Issue with 7-11 Delivery?
When you have an issue with your 7-Eleven delivery, several options are available to correct the matter. Call 7-Eleven customer support directly to report the issue, or reach out to the delivery service to make a report. Filing your report quickly will help resolve the matter, and some services require a report be made within a specified timeframe in order to be processed.
When you've placed an order with 7-Eleven and experience an issue, whether It's missing or broken items or a missing delivery, what steps can you take? How do you report a 7-Eleven delivery issue? Find out more about deliveries and options by calling 7-Eleven customer support, and read below steps to take when there is an issue with your delivery.
How To Make a Report
Make a report regarding a delivery issue by calling 7-Eleven customer support and providing detailed information about the issue, including:
- Your name and delivery address
- Date and time of the delivery
- Details about the issue, such as broken or missing items
- Payment method used
- Any additional supporting documentation
Reach out to the delivery service when a problem arises from your 7-Eleven delivery. Whether it's through Uber Eats, Instacart or another delivery service, when an issue arises, make a report to the delivery service provider.
Uber Eats
If your 7-Eleven delivery is coming via Uber Eats, do the following:
- Open the Uber Eats app on your device.
- Tap the "Help" button.
- Select the item that best describes your issue.
- Provide information to support your claim.
- Make sure you file your claim within 48 hours of the delivery issue.
Instacart
Used Instacart for your 7-Eleven delivery and experienced an issue? Follow these steps:
- Call Instacart customer support and report the issue.
- Open the app on your device, select the order with the issue and follow the onscreen prompts to make a report.
- Use the online chat feature to report the problem.
Other Delivery Services
If you're using another delivery service from the two listed above, contact the delivery service using its processes to report an issue. When the delivery is through USPS, submit a claim for missing mail through the post office nearest you or online.
While delivery from your favorite stores is convenient and helpful, issues can arise. By doing the steps listed above, a replacement or refund can be processed. For more information and assistance with a delivery, call 7-Eleven customer support.
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