No one has ever gotten back with me? Who runs your customer service program? My problem isn’t fixed.
GetHuman1613651's customer service issue with 23andme.com from November 2018
Help with my 23andme.com issue
Try having 23andme.com call you again?
Always use the GetHuman Phone tocall 23andme.com. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman1613651's own words
I purchased the health and ancestry kit this morning prior to getting onto a plane. I just got home and got on line and noticed that I could have gotten **percent off with free shipping from Amazon and your company only gave me a **percent discount and charged for shipping. I would at least like for you to match Amazons price of ** percent off.
I want **% off like shown on amazon. You can credit my account.
I have an issue with 23andme.com too
How GetHuman1613651 fixed the problem
We are waiting for GetHuman1613651 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.