In process of spitting into tube. Much of it is bubbles. Do I fill to the line with pur...

GetHuman727570's customer service issue with 23andme.com from May 2018

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The issue in GetHuman727570's own words
In process of spitting into tube. Much of it is bubbles. Do I fill to the line with pure saliva (i.e., no bubbles), and allow the bubbles to occupy the space above the line?
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23andme.com

Customer service issue
Reported by GetHuman727570
May 29th, 2018 - 5 mons ago
I have an issue with 23andme.com too
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Seen by 5 customers so far
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Timeline
GetHuman727570 started working on this issue
May 29th 3:37pm